An AI WhatsApp agent that books your clients 24/7.
It answers enquiries in seconds, books appointments straight into your team’s calendar and sends every lead to the right person. Built by STB Studios for South African businesses. Try it: our own WhatsApp is answered by one, day and night.
Chat on WhatsApp
- Replies in seconds, day or night
- Books straight into your calendar
- A real person is one message away
Your front desk on WhatsApp, without the missed messages
Answers questions
Prices, services, hours and FAQs, straight from your own information. It never makes up an answer.
Books appointments
Checks real availability in your calendar and books the time your client picks.
Routes to the right person
Sends each enquiry to the team member who handles it: by area, service, listing or anything you choose.
Alerts your team
The right person gets a WhatsApp alert with the client’s name, number and what they need.
Hands over to a person
When a client asks for a person, complains or needs something special, your team takes over.
Works your hours
Only offers times you’re open, skips public holidays and keeps the notice period you set.
Speaks your clients’ language
Replies in the language your client writes in, in short, friendly WhatsApp messages.
Understands voice notes
Clients can send a voice note in English or Afrikaans, as well as isiZulu or isiXhosa, and get a written reply.
Keeps a record
Every conversation is saved in a Google Sheet that you own, with a summary, the outcome and the full chat, next to every booking and hand-over.
Reports on WhatsApp
Managers get a weekly or monthly report: how many conversations, how many came after hours, and bookings and hand-overs per team member.
Sends notices
Sends updates to clients or residents who opted in, like a water outage or a new opening. Your team confirms every send, and anyone can reply STOP.
Keeps a waiting list
When you’re full, it adds interested clients to a waiting list with their consent, and your team alerts them when a place opens.
Tap a chat and be the client
Seven example conversations. The businesses are made up, but everything the agent does in them, it does for real: bookings, hand-overs, voice notes, Afrikaans, waiting lists, notices and reports.
Want to type your own questions? Our own WhatsApp is answered by our agent, day and night.
Chat to our real agentTurn on JavaScript to try the demo, or chat to our real agent on WhatsApp.
Example conversations. The businesses are fictional.
See it at work
A real booking, start to finish
This is our own WhatsApp agent, recorded on a phone. A client asks about pricing, then books a call with us. Nobody on our side touched the phone.
- Answers the pricing question with our real packages and prices
- Offers the open times straight from our calendar
- Books the 09:30 call and confirms it in the chat
- Sends our team an alert with the client’s details, and the call lands in the calendar
From first call to your agent answering clients
- 1
Free call
15 minutes to understand your business and what the agent should handle.
- 2
We set it up
Your services, prices, hours and team go into a simple Google Sheet. We connect your WhatsApp number and calendars.
- 3
You test it
Chat to it yourself first. Nothing goes live without your sign-off.
- 4
Live & supported
It starts answering your clients, and we keep it running and up to date.
Bring AI into the rest of your business
The WhatsApp agent is often the first step. We also connect AI to the systems and jobs that take up your team’s time.
Connect your tools
Every booking and lead flows into your CRM, email or spreadsheet automatically.
Answer from your systems
Let the agent check stock, order status or availability in the systems you already use.
Reminders & follow-ups
Appointment reminders and follow-up messages sent to your clients on WhatsApp.
Custom AI agents
AI help for other jobs, like email, quotes and admin. Tell us what eats your time.
What businesses ask us
What does it cost?
It depends on the size of your team and what the agent connects to, so we quote after a short, free call. WhatsApp doesn’t charge for replies to your clients; each WhatsApp alert to your team carries a small Meta fee.
Can I keep my current WhatsApp number, or do I need a new one?
You choose. Keep your current number: we move it to WhatsApp’s official Business Platform, so your clients keep messaging the number they already know. It then can’t be used in the WhatsApp or WhatsApp Business app on a phone any more. A landline works too. Or use a new number: a new SIM just for the agent, and your current number stays as it is. We’ll talk you through both on the call.
What if it doesn’t know the answer?
It only answers from the information you give it. If it isn’t sure, or a client asks for a person, it hands the conversation to the right team member and tells the client who will contact them.
Can I change prices, hours or staff myself?
Yes. Everything the agent knows lives in a Google Sheet that you own. Change a price, add a public holiday or a new team member, and it uses the new information on the next message.
How is my clients’ information handled?
Bookings and contact details are kept in your own Google Sheet and calendar. We help you put a POPIA privacy notice in place for your clients, and we sign an operator agreement covering how we handle the data. See our privacy policy.
Let’s put AI to WORK in your business
Tell us how clients reach you today and what takes up your team’s time. In a free 15-minute call we’ll show you what an AI agent could handle, whether that’s WhatsApp bookings or AI across your business.